Customer Care Associate

Looking for a Customer Care Associate role in Sector 18 - Gurgaon, Delhi? Vijay kumar (Krishna Enterprises) is hiring now. 5 candidates will be hired for this role. No experience? You can still apply. The pay goes up to ₹24,500/month.

Note from the employer

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Type : Domestic | Languages : English

What the job involves

As a Customer Care Associate, your work will include:

• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails

Salary and benefits

You will be paid ₹21,000 – ₹24,500 per month.

Candidate profile

• Open to freshers
• Minimum qualification: 12th Pass
• Skills: Domestic, English
• Good English
• Freshers can apply
• Type: Domestic
• Languages: English
• Someone patient and polite

Position details

• Work location: Sector 18 - Gurgaon, Delhi, Delhi
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 5
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office

If this job suits you, apply now — shortlisted candidates will be contacted by Vijay kumar (Krishna Enterprises).