Customer Care Associate

Join Vijay Kumar (Krishna Enterprises) as a Customer Care Associate in Sector 18 - Gurgaon, Delhi. Great for first-time job seekers. 9 candidates will be hired for this role. You can earn up to ₹24,000/month.

Note from the employer

Key Responsibilitiesdebt Recovery: Contact Clients To Remind Them Of Overdue Invoices, Negotiate Payment Plans, And Ensure Timely Collection Of Outstanding Amounts (). 3Client Communication: Maintain Professional And Effective Communication With Clients To Resolve Payment Discrepancies And Build Strong Relationships (). 2Record Keeping. Type : Domestic | Languages : English

Candidate profile

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Comfortable with Domestic, English
• Good English
• Freshers can apply
• Type: Domestic
• Languages: English
• You are patient and calm under pressure

Compensation

Compensation: ₹15,000 – ₹24,000 per month.

What you will do

Here is what a typical day looks like:

• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails.
• You will meet quality, call-handling and satisfaction targets.

Quick facts

• Job location: Sector 18 - Gurgaon, Delhi, Delhi
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 9
• Work type: On-site
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time

Ready to start? Upload your resume and apply to Vijay Kumar (Krishna Enterprises) today.