Customer Care Associate

Yashika Tandon (Sarkkart Industries) wants to bring on a Customer Care Associate for its Sector 69 - Noida, Delhi team. You can earn up to ₹20,000/month. Freshers can apply.

Note from the employer

Handling Customers Inbound Calls And Messages.

Salary

The salary for this role is ₹15,000 – ₹20,000 per month.

Skills and qualifications

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Comfortable with Hindi and English, CRM tools, Verbal communication, Complaint handling
• Basic English
• Freshers can apply
• Someone patient and customer-first

Your responsibilities

In this role, you will:

• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status
• You will handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets

Job at a glance

• Job location: Sector 69 - Noida, Delhi, Delhi
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Employment type: Full time
• Working hours: 11:00 am - 8:00pm | Monday to Saturday
• Work mode: On-site
• Vacancies: 1

Interested? Apply now on BetterJobs with your resume — Yashika Tandon (Sarkkart Industries) reviews applications regularly.