Customer Support Team Leader

Ynrk is hiring a Customer Support Team Leader in Sector 18 - Gurgaon, Delhi. You can earn up to ₹40,000/month. There are 10 open positions.

Note from the employer

Attrition Shrinkage Kra Kpi Aana Chahaye. More Than 2 Years Experience Compulsory.

Salary

The salary for this role is ₹30,000 – ₹40,000 per month.

Who can apply

• 2+ years of experience in a similar role
• Education: 12th Pass
• Comfortable with Verbal communication, Hindi and English, Active listening, Typing speed
• Basic English
• More Than 2 Years Experience Compulsory.

Your responsibilities

As a Customer Support Team Leader, your work will include:

• Follow call scripts and update customers on ticket status
• You'll log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• You'll handle inbound and outbound customer calls, chats or emails.

Quick facts

• Job location: Sector 18 - Gurgaon, Delhi, Delhi
• Work mode: Office-based
• Openings: 10
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

Apply today and take the next step in your career with Ynrk.