Customer Care Associate

58Am Marketing Street is looking for a Customer Care Associate to join its team in Andul Road, Kolkata. You can earn up to ₹15,000/month. No experience? You can still apply. There are 30 open positions.

Employer’s description

No Sales, Lead Generation, No Night Shift, Age Above 18 Years, Uk Shift Beteeen 1:30Pm To 10:30Pm And 2Pm To 11Pm, Full Time Job, International Outbound. Type : Outbound

Your responsibilities

In this role, you will:

• Resolve queries and complaints with patience and accuracy
• You'll follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Salary and benefits

Compensation: ₹8,000 – ₹15,000 per month.

Eligibility

• Ideal for freshers starting their career
• Education: Tenth Pass
• Comfortable with Outbound
• Basic English
• Freshers can apply
• Night shift
• Type: Outbound
• Someone polite and calm under pressure

Job at a glance

• Work location: Andul Road, Kolkata, West Bengal
• Vacancies: 30
• Timings: 1:30PM to 11:00 PM | Monday to Saturday
• Work type: Work from office
• Job type: Full time
• Interview timings: 12: 00 PM - 800 PM | Monday to Friday

If this job suits you, apply now — shortlisted candidates will be contacted by 58Am Marketing Street.