Customer Support Officer

A2tech wants to bring on a Customer Support Officer for its Thane, Mumbai team. The team is filling 10 vacancies. You can earn up to ₹30,000/month.

Employer’s description

Solving Customer Queries Related To Demat Account. Giving Customer Support To Client On Mutual Funds. 1 - 2 Years Experience Compulsory.

What the job involves

• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant

Pay and perks

Compensation: ₹25,000 – ₹30,000 per month.

Requirements

• 1 to 2 years of experience in a similar role
• Minimum qualification: Graduate
• Comfortable with Typing speed, Verbal communication, Active listening, Hindi and English
• Good English
• 1 - 2 Years Experience Compulsory.
• A polite, customer-first attitude

Position details

• Location: Thane, Mumbai, Maharashtra
• Vacancies: 10
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time

Apply today and take the next step in your career with A2tech.