Customer Support Officer

IndoHR Services has an opening for a Customer Support Officer based in Andheri, Mumbai. Salary is up to ₹25,000/month. The team is filling 30 vacancies.

In the employer’s words

Proces:- Customer Services- Voice Process, Required Graduation With 6 Month Of Exp In Bpo With Good Comms. Location :- Andheri Chandivali. Contact :- Simran -8779851917. 1 - 2 Years Experience Compulsory. | Type : Outbound, Domestic, Sales, Inbound, Mutual Funds | Marketing | Languages : Hindi, English

Candidate profile

• 1 to 2 years of experience in a similar role
• Minimum qualification: Graduate
• Skills: Domestic, English, Hindi, Inbound, Marketing, Mutual Funds, Outbound, Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Domestic, Sales, Inbound, Mutual Funds
• Marketing
• Languages: Hindi, English
• Someone customer-first and polite

What the job involves

Here is what a typical day looks like:

• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status

Compensation

Compensation: ₹19,000 – ₹25,000 per month.

Quick facts

• Work location: Andheri, Mumbai, Maharashtra
• Openings: 30
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work type: Work from office

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