Customer Service Advisor

Join Aatmanirbhar Facility Mangement Private Limited as a Customer Service Advisor in Sector 18 - Gurgaon, Delhi. 20 candidates will be hired for this role. Salary is up to ₹25,000/month.

Employer’s description

Handle Inbound& Outbound Customer Support Queries Professionally Resolve Customer Issues Related To Transactions, Accounts & Services Provide Accurate Information And Guidance To Customers Maintain High Customer Satisfaction Scores Follow Process Guidelines & Quality Standards Ensure Timely Resolution Of Escalations. 1 - 2 Years Experience Compulsory. | Type : Domestic, Outbound, Inbound | Languages : Hindi, English

Eligibility

• 1–2 years of relevant experience
• Minimum qualification: Graduate
• Skills: Domestic, English, Hindi, Inbound, Outbound
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic, Outbound, Inbound
• Languages: Hindi, English
• You are customer-first and patient

What you get

Salary: ₹15,000 – ₹25,000 per month, based on skills and experience.

Key responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy

Job at a glance

• Job location: Sector 18 - Gurgaon, Delhi, Delhi
• Work mode: On-site
• Job type: Full time
• Openings: 20
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Aatmanirbhar Facility Mangement Private Limited.