Customer Service Advisor

Looking for a Customer Service Advisor role in Sector 19 - Gurgaon, Delhi? Silaris Informations Private Limited is hiring now. No experience? You can still apply. The team is filling 20 vacancies. The pay goes up to ₹21,000/month.

Note from the employer

Handling Customer Calls/Chats/Emails Solving Customer Issues ,Giving Product Or Service Information Maintaining Customer Satisfaction Updating Customer Records Escalating Issues When Needed . Type : Outbound, Domestic, Sales, Inbound | Languages : English, Hindi

Eligibility

• Freshers are welcome to apply
• Education: 12th Pass
• Comfortable with Domestic, English, Hindi, Inbound, Outbound, Sales
• Good English
• Freshers can apply
• Type: Outbound, Domestic, Sales, Inbound
• Languages: English, Hindi
• You are calm under pressure and patient

Key responsibilities

• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• You will escalate complex cases to the right team within the SLA.

Compensation

The salary for this role is ₹18,000 – ₹21,000 per month.

Quick facts

• Location: Sector 19 - Gurgaon, Delhi, Delhi
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Job type: Full time
• Work mode: Work from office
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Vacancies: 20

Apply today and take the next step in your career with Silaris Informations Private Limited.