Customer Service Advisor

A new Customer Service Advisor role is open at Five Splash Infotech Private Limited, Sector 62 - Noida, Delhi. Salary is up to ₹17,000/month. No experience? You can still apply. 30 candidates will be hired for this role.

Employer’s description

Required Skills & Qualifications: High School Diploma Or Equivalent (Bachelors Degree Preferred)Proven Customer Support Experience (03 Years For Entry-Level Roles)Strong Verbal And Written Communication Skills Good Problem-Solving And Multitasking Abilities Basic Computer Knowledge (Ms Office, Crm Software)Ability To Remain Calm Under Pressure. Languages : Hindi, English

Compensation

The salary for this role is ₹14,000 – ₹17,000 per month.

Skills and qualifications

• Open to freshers
• Minimum qualification: 12th Pass
• Skills: English, Hindi
• Good English
• Freshers can apply
• Languages: Hindi, English
• A patient, polite attitude

Key responsibilities

• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• You will meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system

Job at a glance

• Work location: Sector 62 - Noida, Delhi, Delhi
• Work mode: Office-based
• Interview: 11:00 AM - 1:00 PM | Monday to Saturday
• Employment type: Full time
• Timings: Rotational Shift & Week-off
• Vacancies: 30

If this job suits you, apply now — shortlisted candidates will be contacted by Five Splash Infotech Private Limited.