Customer Service Advisor

Join Staff4Work as a Customer Service Advisor in Noida Phase 2, Delhi. 30 candidates will be hired for this role. Salary is up to ₹26,000/month.

Employer’s description

Customer Service Advisor Email Process (Airtel Payment Bank)Position Details Position Title: Customer Service Advisor Email Support Location: Noida, Sector 63 Salary: Up To 19,000 Ctc Per Month Shift Allowance: 2,600/- For Odd Hoursrole Summarythe Email Support Customer Service Advisor Handles Customer Queries Received Throughemai. Languages : Bengali, English, Hindi, Tamil

Skills and qualifications

• Open to freshers
• Minimum qualification: 12th Pass
• Good knowledge of Bengali, English, Hindi and Tamil
• Basic English
• Freshers can apply
• Languages: Bengali, English, Hindi, Tamil
• You are customer-first and polite

Salary and benefits

You will be paid ₹20,000 – ₹26,000 per month.

Roles and responsibilities

In this role, you will:

• You'll log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets

Quick facts

• Location: Noida Phase 2, Delhi, Delhi
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Work type: On-site
• Openings: 30
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Staff4Work.