Customer Service Advisor

Jiva Ayurvedic Pharmacy Limited is hiring a Customer Service Advisor in Mathura Road - Faridabad, Delhi. 10 candidates will be hired for this role. Salary is up to ₹17,000/month.

Employer’s description

Interested Can Share Your Resume At 8527043535 And Call. 1 - 2 Years Experience Compulsory. | Basic Excel | Skills Needed : Computer

Salary and benefits

The salary for this role is ₹14,000 – ₹17,000 per month.

Eligibility

• 1–2 years of relevant experience
• Education: 12th Pass
• Comfortable with Basic Excel, Computer
• Basic English
• 1 - 2 Years Experience Compulsory.
• Basic Excel
• Skills Needed: Computer
• You are customer-first and patient

What the job involves

Here is what a typical day looks like:

• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA.

Quick facts

• Job location: Mathura Road - Faridabad, Delhi, Delhi
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 10
• Work mode: Work from office
• Employment type: Full time
• Shift: 10:00 AM - 7:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Jiva Ayurvedic Pharmacy Limited today.