Customer Service Advisor

A new Customer Service Advisor role is open at Silaris Informations Private Limited, Sector 18 - Gurgaon, Delhi. You can earn up to ₹21,000/month. Freshers can apply. The team is filling 15 vacancies.

In the employer’s words

Resolving Queery Related Insurance Policy. Type : Domestic | Languages : English

Day-to-day work

• Log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• You will follow call scripts and update customers on ticket status.
• You will meet quality, call-handling and satisfaction targets.

Pay and perks

The salary for this role is ₹18,000 – ₹21,000 per month.

Who can apply

• Ideal for freshers starting their career
• Education: 12th Pass
• Skills: Domestic, English
• Good English
• Freshers can apply
• Type: Domestic
• Languages: English

Job at a glance

• Work location: Sector 18 - Gurgaon, Delhi, Delhi
• Openings: 15
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Job type: Full time
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Work mode: Office-based

If this job suits you, apply now — shortlisted candidates will be contacted by Silaris Informations Private Limited.