Customer Care Officer

Join Airtel Telecom as a Customer Care Officer in Kavadiguda, Hyderabad. Great for first-time job seekers. The team is filling 20 vacancies. You can earn up to ₹19,000/month.

Employer’s description

A Customer Support Executive Is Responsible For Aasisting Customer Resolving Their Queries And Insuring A Positive Customer Experience Through Phone Calls Email Chat Or Social Media. Languages : Telugu, Hindi

Pay and perks

Salary: ₹15,000 – ₹19,000 per month, based on skills and experience.

Your responsibilities

Your main tasks will be to:

• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status

Who can apply

• Freshers are welcome to apply
• Graduate or equivalent
• Good knowledge of Hindi and Telugu
• Male Only
• Good English
• Freshers can apply
• Languages: Telugu, Hindi
• Someone polite and patient

Job details

• Job location: Kavadiguda, Hyderabad, Telangana
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Work type: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 20

Click Apply to send your profile to Airtel Telecom. It takes less than a minute.