Customer Care Officer

Smi Staffing Services wants to bring on a Customer Care Officer for its Kukatpally, Hyderabad team. 30 candidates will be hired for this role. You can earn up to ₹20,000/month.

Employer’s description

Customer Service Executive. Languages : English, Hindi, Telugu

Eligibility

• Freshers are welcome to apply
• Minimum qualification: Graduate
• Good knowledge of English, Hindi and Telugu
• Good English
• Freshers can apply
• Languages: English, Hindi, Telugu
• Someone customer-first and polite

Your responsibilities

In this role, you will:

• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• You'll escalate complex cases to the right team within the SLA.
• You will follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant

Compensation

Salary: ₹15,000 – ₹20,000 per month, based on skills and experience.

Job at a glance

• Work location: Kukatpally, Hyderabad, Telangana
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Job type: Full time
• Vacancies: 30
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Work mode: Work from office

Interested? Apply now on BetterJobs with your resume — Smi Staffing Services reviews applications regularly.