Customer Care Officer

Looking for a Customer Care Officer role in Kukatpally, Hyderabad? Smi Staffing Services is hiring now. The team is filling 30 vacancies. Great for first-time job seekers. The pay goes up to ₹21,000/month.

Note from the employer

Customer Service Executive. Languages : Tamil, English, Tamil

Eligibility

• Ideal for freshers starting their career
• Education: 12th Pass
• Good knowledge of English and Tamil
• Good English
• Freshers can apply
• Languages: Tamil, English, Tamil
• You are patient and calm under pressure

Salary and benefits

Compensation: ₹17,000 – ₹21,000 per month.

What you will do

• Handle inbound and outbound customer calls, chats or emails
• You will meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Job details

• Work location: Kukatpally, Hyderabad, Telangana
• Work mode: Work from office
• Openings: 30
• Employment type: Full time
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Shift: 09:30 am - 6:30pm | Monday to Saturday

Ready to start? Upload your resume and apply to Smi Staffing Services today.