Customer Care Officer

Join Rajkumar Jain Matrimonial Services Pvt Ltd as a Customer Care Officer in Abids Road, Hyderabad. 30 candidates will be hired for this role. Salary is up to ₹40,000/month.

In the employer’s words

Need To Speak Hindi And English Fluently , Need To Have System Knowledge In Ms Excel With Shortcuts And Typing Speed 25+. Type : Sales | Languages : Hindi, English

Requirements

• Freshers are welcome to apply
• Education: 12th Pass
• Comfortable with English, Hindi, Sales
• Female Only
• Good English
• Freshers can apply
• Type: Sales
• Languages: Hindi, English
• Someone patient and customer-first

What you will do

As a Customer Care Officer, your work will include:

• Log every interaction and its outcome in the support system
• You will meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• You will follow call scripts and update customers on ticket status.

Pay and perks

You will be paid ₹15,000 – ₹40,000 per month.

Job details

• Location: Abids Road, Hyderabad, Telangana
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 30
• Work type: On-site

Apply today and take the next step in your career with Rajkumar Jain Matrimonial Services Pvt Ltd.