Customer Care Officer

Join Chandra Services as a Customer Care Officer in Shaikpet, Hyderabad. There are 2 open positions. The pay goes up to ₹18,000/month.

Employer’s description

Handle Support Functions Like Customer Calling Schedule Data Entry, Amc Calling Record Management, And Report Preparation. Ensure Efficient Documentation And Maintain Workflow Accuracy. Assist Front-Line Teams By Managing Behind-The-Scenes Operations. 1 - 2 Years Experience Compulsory. | Basic Excel | Skills Needed : Computer

Day-to-day work

Here is what a typical day looks like:

• Resolve queries and complaints with patience and accuracy
• You will handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant

Compensation

Compensation: ₹15,000 – ₹18,000 per month.

Who can apply

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of Basic Excel and Computer
• Basic English
• 1 - 2 Years Experience Compulsory.
• Basic Excel
• Skills Needed: Computer
• You are polite and calm under pressure

Quick facts

• Job location: Shaikpet, Hyderabad, Telangana
• Work type: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 2
• Employment type: Full time

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