Customer Care Associate

A new Customer Care Associate role is open at Hansa Customer Equity Private Limited, Airoli, Mumbai. No experience? You can still apply. The pay goes up to ₹25,000/month. The team is filling 30 vacancies.

Note from the employer

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. Type : Inbound | Languages : English

What you get

You will be paid ₹18,000 – ₹25,000 per month.

Roles and responsibilities

In this role, you will:

• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA.

Who can apply

• Open to freshers
• Minimum qualification: 12th Pass
• Good knowledge of English and Inbound
• Good English
• Freshers can apply
• Type: Inbound
• Languages: English
• Someone calm under pressure and patient

Job details

• Location: Airoli, Mumbai, Maharashtra
• Work type: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 30
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Hansa Customer Equity Private Limited.