Customer Care Associate

RMC | Simran Bhattacharya is looking for a Customer Care Associate to join its team in Turbhe, Mumbai. Salary is up to ₹30,000/month. 25 candidates will be hired for this role.

Employer’s description

Customer Care Profile And Sales Profile. Languages : English, Hindi

Salary

Salary: ₹15,000 – ₹30,000 per month, based on skills and experience.

What we are looking for

• Freshers are welcome to apply
• Education: 12th Pass
• Comfortable with English, Hindi
• Good English
• Freshers can apply
• Languages: English, Hindi

Key responsibilities

• You'll resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• You'll handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status

Job details

• Job location: Turbhe, Mumbai, Maharashtra
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 25
• Job type: Full time
• Work mode: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

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