Customer Support Team Leader

Start your next role as a Customer Support Team Leader with Anvaya HR Inc in Richmond Town, Bengaluru. The pay goes up to ₹27,000/month. 2 candidates will be hired for this role.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Languages : Kannada, Hindi, English

Day-to-day work

Your main tasks will be to:

• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets

Salary and benefits

Compensation: ₹25,000 – ₹27,000 per month.

Requirements

• 1 to 2 years of experience in a similar role
• Education: Graduate
• Good knowledge of English, Hindi and Kannada
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Kannada, Hindi, English
• Someone polite and patient

Job details

• Location: Richmond Town, Bengaluru, Karnataka
• Work type: Work from office
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 2
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

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