Customer Support Team Leader

Start your next role as a Customer Support Team Leader with Vindhya E-Infomedia Private Limited in Rajaji Nagar, Bengaluru. You can earn up to ₹35,000/month. There are 5 open positions.

In the employer’s words

Candidates With Prior Bpo Team Leader (Tl) Experience Are Eligible To Apply. Freshers Are Not Eligible For This Position. More Than 2 Years Experience Compulsory. | Type : Outbound, Inbound, Domestic, Sales | Languages : Tamil, Telugu, Bengali, Gujarati, Malayalam, Punjabi, Kannada, Marathi, Hindi, English

Candidate profile

• 2+ years of experience in a similar role
• Education: 12th Pass
• Comfortable with Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada, Malayalam
• Basic English
• More Than 2 Years Experience Compulsory.
• Type: Outbound, Inbound, Domestic, Sales
• Languages: Tamil, Telugu, Bengali, Gujarati, Malayalam, Punjabi, Kannada, Marathi, Hindi, English
• You are patient and calm under pressure

What you will do

As a Customer Support Team Leader, your work will include:

• Meet quality, call-handling and satisfaction targets
• You'll follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system

Pay and perks

Compensation: ₹27,000 – ₹35,000 per month.

Job at a glance

• Work location: Rajaji Nagar, Bengaluru, Karnataka
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 5
• Employment type: Full time
• Work type: On-site

Ready to start? Upload your resume and apply to Vindhya E-Infomedia Private Limited today.