Customer Care Executive

A new Customer Care Executive role is open at Aspire Teleservices, Sector 118, Mohali. Salary is up to ₹16,000/month. The team is filling 30 vacancies.

In the employer’s words

Manage Customer Interactions Via Call Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Type : Domestic

Roles and responsibilities

As a Customer Care Executive, your work will include:

• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant

Salary and benefits

The salary for this role is ₹14,000 – ₹16,000 per month.

Skills and qualifications

• Freshers are welcome to apply
• 12th Pass or equivalent
• Good knowledge of Domestic
• Basic English
• Freshers can apply
• Type: Domestic
• A customer-first, calm under pressure attitude

Quick facts

• Job location: Sector 118, Mohali, Punjab
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 30
• Work mode: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Aspire Teleservices.