Chat Process Executive

Axis Bank is looking for a Chat Process Executive to join its team in Hi Tech City, Hyderabad. The team is filling 30 vacancies. You can earn up to ₹29,000/month.

Employer’s description

Chat And Semi Voice Process. 1 - 2 Years Experience Compulsory. | Type : International, Inbound | Languages : English, Hindi

Roles and responsibilities

In this role, you will:

• You will handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy

What we are looking for

• 1 to 2 years of experience in a similar role
• Minimum qualification: Graduate
• Skills: English, Hindi, Inbound, International
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International, Inbound
• Languages: English, Hindi
• Someone calm under pressure and patient

Salary

The salary for this role is ₹20,000 – ₹29,000 per month.

Quick facts

• Job location: Hi Tech City, Hyderabad, Telangana
• Work type: Work from office
• Job type: Full time
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Openings: 30
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Axis Bank.