Chat Process Executive

Sri Sai enterprises is hiring a Chat Process Executive in S R Nagar, Hyderabad. The pay goes up to ₹16,000/month. 5 candidates will be hired for this role.

Note from the employer

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. 1 - 2 Years Experience Compulsory. | Type : Outbound | Languages : Telugu, Hindi, English

What the job involves

Here is what a typical day looks like:

• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Requirements

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Skills: English, Hindi, Outbound, Telugu
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound
• Languages: Telugu, Hindi, English
• Someone calm under pressure and customer-first

Compensation

The salary for this role is ₹13,000 – ₹16,000 per month.

Quick facts

• Work location: S R Nagar, Hyderabad, Telangana
• Vacancies: 5
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Sri Sai enterprises today.