Chat Process Executive

Digitide Solutions Limited is hiring a Chat Process Executive in Minister Road, Hyderabad. Freshers can apply. Salary is up to ₹17,000/month. 30 candidates will be hired for this role.

Employer’s description

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams.

Requirements

• Ideal for freshers starting their career
• Education: Graduate
• Good knowledge of Typing speed, CRM tools, Verbal communication and Hindi and English
• Good English
• Freshers can apply
• A polite, patient attitude

Your responsibilities

As a Chat Process Executive, your work will include:

• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant

Salary

Compensation: ₹16,000 – ₹17,000 per month.

Quick facts

• Job location: Minister Road, Hyderabad, Telangana
• Interview: 11:00 AM - 4:00 PM | Monday
• Job type: Full time
• Work type: On-site
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 30

Click Apply to send your profile to Digitide Solutions Limited. It takes less than a minute.