Chat Process Executive

Tharare Global Solutions has an opening for a Chat Process Executive based in Hi Tech City, Hyderabad. There are 12 open positions. Salary is up to ₹20,500/month.

Note from the employer

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. 1 - 2 Years Experience Compulsory. | Type : Domestic, Inbound | Languages : Telugu, Hindi, English

What you get

Salary: ₹17,000 – ₹20,500 per month, based on skills and experience.

Roles and responsibilities

• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status

Candidate profile

• 1 to 2 years of experience in a similar role
• Education: Graduate
• Skills: Domestic, English, Hindi, Inbound, Telugu
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic, Inbound
• Languages: Telugu, Hindi, English

Job at a glance

• Job location: Hi Tech City, Hyderabad, Telangana
• Work type: Work from office
• Openings: 12
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 10:00 AM - 1:00 PM | Monday to Saturday
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Tharare Global Solutions reviews applications regularly.