Customer Care Associate (Cca)

Axis Bank is looking for a Customer Care Associate (Cca) to join its team in Rampally, Hyderabad. 20 candidates will be hired for this role. The pay goes up to ₹18,000/month. No experience? You can still apply.

In the employer’s words

Voice Prosess Axis. Languages : Telugu, Hindi

Candidate profile

• Freshers are welcome to apply
• Education: Graduate
• Comfortable with Hindi, Telugu
• Good English
• Freshers can apply
• Languages: Telugu, Hindi
• Someone customer-first and polite

What the job involves

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant.
• You'll handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system.

What you get

You will be paid ₹15,000 – ₹18,000 per month.

Quick facts

• Work location: Rampally, Hyderabad, Telangana
• Openings: 20
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work type: Office-based

If this job suits you, apply now — shortlisted candidates will be contacted by Axis Bank.