Customer Care Associate (Cca)

Hti Manpower Outsourcing Services Private Limited has an opening for a Customer Care Associate (Cca) based in Ranigunj, Hyderabad. The team is filling 10 vacancies. You can earn up to ₹20,000/month. Freshers can apply.

Employer’s description

Urgent Hiring: Customer Support Associate(Voice/Non-Voice)Hi-Tech City & Pocharam, Hyderabad | 6 Days | 25+ Openings! Join Now! Handle Calls/Chats, Resolve Queries, Meet Targets English +Hindi Fluent, 0-2 Yrs Exp/Freshers Ok, 35+ Wpm 95% Accuracy | 14-20K In-Hand + Incentives | 1 Rotational Off. Type : Outbound | Languages : Hindi, English

Who can apply

• Freshers are welcome to apply
• Education: 12th Pass
• Comfortable with English, Hindi, Outbound
• Basic English
• Freshers can apply
• Type: Outbound
• Languages: Hindi, English
• A patient, customer-first attitude

What the job involves

• You will escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• You will identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets

Compensation

Salary: ₹14,000 – ₹20,000 per month, based on skills and experience.

Job details

• Work location: Ranigunj, Hyderabad, Telangana
• Job type: Full time
• Openings: 10
• Work mode: On-site
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 10:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Hti Manpower Outsourcing Services Private Limited.