Customer Care Associate (Cca)

Start your next role as a Customer Care Associate (Cca) with Srisomeshwara Cart Private Limited in Ameerpet, Hyderabad. The pay goes up to ₹30,000/month. 5 candidates will be hired for this role.

In the employer’s words

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. Type : Sales, Inbound, International, Mutual Funds | Marketing | Languages : Hindi, English

Salary and benefits

You will be paid ₹15,000 – ₹30,000 per month.

Skills and qualifications

• No prior experience needed — freshers can apply
• Graduate or equivalent
• Comfortable with English, Hindi, Inbound, International, Marketing, Mutual Funds, Sales
• Female Only
• Basic English
• Freshers can apply
• Type: Sales, Inbound, International, Mutual Funds
• Marketing
• Languages: Hindi, English
• You are customer-first and polite

Your responsibilities

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant

Job details

• Location: Ameerpet, Hyderabad, Telangana
• Interview timings: 11:00 AM - 4:00 PM | Monday to Friday
• Work mode: On-site
• Openings: 5
• Timings: 9:00 AM - 4:00PM | Monday to Friday
• Employment type: Full time

Click Apply to send your profile to Srisomeshwara Cart Private Limited. It takes less than a minute.