Customer Care Coordinator

Start your next role as a Customer Care Coordinator with Banzai Solutions Pvt Ltd in Crossing Republik - Ghaziabad, Delhi. Salary is up to ₹21,000/month. The team is filling 2 vacancies. Freshers can apply.

In the employer’s words

Attend The Call And Describe Our Services. Type : Sales | Languages : English, Hindi

Salary and benefits

You will be paid ₹14,000 – ₹21,000 per month.

Day-to-day work

• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• You'll identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system

Candidate profile

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Skills: English, Hindi, Sales
• Basic English
• Freshers can apply
• Type: Sales
• Languages: English, Hindi
• A patient, customer-first attitude

Quick facts

• Location: Crossing Republik - Ghaziabad, Delhi, Delhi
• Vacancies: 2
• Work mode: On-site
• Employment type: Full time
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday

Apply today and take the next step in your career with Banzai Solutions Pvt Ltd.