Customer Care Coordinator

Bm Digital Solution Pvt Ltd is looking for a Customer Care Coordinator to join its team in Sector 65 - Gurgaon, Delhi. Salary is up to ₹40,000/month. There are 5 open positions. Freshers can apply.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Marketing

What you will do

• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• You'll follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system

Salary

The salary for this role is ₹25,000 – ₹40,000 per month.

Requirements

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Skills: Marketing
• Male Only
• Basic English
• Freshers can apply
• Marketing
• A calm under pressure, patient attitude

Job details

• Work location: Sector 65 - Gurgaon, Delhi, Delhi
• Openings: 5
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time

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