Customer Care Executive

Join Bpo Convergence as a Customer Care Executive in Mohali. 30 candidates will be hired for this role. Great for first-time job seekers. The pay goes up to ₹18,000/month.

Note from the employer

We Are Hiring Customer Care Executives (Voice Process) . The Candidate Will Be Responsible For Handling Customer Queries, Providing Accurate Information, And Ensuring A Smooth Customer Experience. Languages : Punjabi, Hindi, English

Your responsibilities

• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• You will log every interaction and its outcome in the support system.
• You will identify upsell opportunities where relevant.

Salary

You will be paid ₹13,000 – ₹18,000 per month.

Eligibility

• Open to freshers
• 12th Pass or equivalent
• Skills: English, Hindi, Punjabi
• Female Only
• Basic English
• Freshers can apply
• Languages: Punjabi, Hindi, English

Job at a glance

• Job location: Mohali, Punjab
• Vacancies: 30
• Working hours: Rotational Shifts
• Job type: Full time
• Interview: 10:00 AM - 5:00 PM | Monday to Saturday
• Work type: Work from office

Apply today and take the next step in your career with Bpo Convergence.