Customer Care Executive

Capital Hyundai wants to bring on a Customer Care Executive for its Sector 63 - Noida, Delhi team. Salary is up to ₹30,000/month.

Employer’s description

Working On Google 7 Facebook Leads. 1 - 2 Years Experience Compulsory. | Languages : Hindi, English

Who can apply

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of English and Hindi
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, English
• Someone patient and calm under pressure

Salary and benefits

You will be paid ₹15,000 – ₹30,000 per month.

What you will do

• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA

Job details

• Work location: Sector 63 - Noida, Delhi, Delhi
• Work type: Work from office
• Openings: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Capital Hyundai.