Customer Care Executive

Cyfuture India Private Limited wants to bring on a Customer Care Executive for its Sector 81 - Noida, Delhi team. The team is filling 30 vacancies. The pay goes up to ₹16,000/month.

In the employer’s words

**We Are Hiring Customer Support Executive** **Company:** Cyfuture India Pvt. Ltd. **Process:** Dop**Eligibility Criteria:**- Qualification: 12Th Pass / Graduate- Average Communication Skills In Hindi & English- Role: Customer Query Handling & Problem Solving- No Sales Targets Pure Customer Support. Type : Inbound, Domestic | Languages : Marathi, Kannada, Malayalam, Bengali, Telugu, Tamil, Hindi, English

What the job involves

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets

Salary

Compensation: ₹14,000 – ₹16,000 per month.

Candidate profile

• Open to freshers
• Education: 12th Pass
• Good knowledge of Bengali, Domestic, English, Hindi, Inbound, Kannada, Malayalam and Marathi
• Basic English
• Freshers can apply
• Type: Inbound, Domestic
• Languages: Marathi, Kannada, Malayalam, Bengali, Telugu, Tamil, Hindi, English
• A patient, customer-first attitude

Job details

• Work location: Sector 81 - Noida, Delhi, Delhi
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 30
• Interview: 10:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work mode: Office-based

Interested? Apply now on BetterJobs with your resume — Cyfuture India Private Limited reviews applications regularly.