Customer Care Executive

Elevate X Solutions is hiring a Customer Care Executive in Sector 127 - Noida, Delhi. The team is filling 30 vacancies. Freshers can apply. Salary is up to ₹30,000/month.

In the employer’s words

Job Responsibilities:Handle Customer Queries Through Voice And Non-Voice Channels.Provide Accurate Information And Resolve Customer Issues Professionally.Follow Company Processes, Policies, And Service Quality Standards.Ensure A Positive Customer Experience Through Effective Communication.Maintain Proper Records Of Customer Interactions. Type : Domestic, Inbound, Outbound, Sales | Languages : Hindi, English

Roles and responsibilities

As a Customer Care Executive, your work will include:

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails

Skills and qualifications

• Open to freshers
• 12th Pass or equivalent
• Comfortable with Domestic, English, Hindi, Inbound, Outbound, Sales
• Basic English
• Freshers can apply
• Type: Domestic, Inbound, Outbound, Sales
• Languages: Hindi, English
• Someone polite and calm under pressure

Salary

The salary for this role is ₹14,000 – ₹30,000 per month.

Job at a glance

• Work location: Sector 127 - Noida, Delhi, Delhi
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 30
• Work type: On-site
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Elevate X Solutions. It takes less than a minute.