Customer Care Executive

Looking for a Customer Care Executive role in East Of Kailash, Delhi? Elite Corporate Solutions Private Limited is hiring now. 21 candidates will be hired for this role. You can earn up to ₹25,000/month.

Employer’s description

Need A Very Good Candidate For Calls Management. Should Have Experience With Use Of Software For Call Logging. Experience In Medical Facility Would Be Preferable. 1 - 2 Years Experience Compulsory. | Type : Inbound, Domestic | Languages : Hindi, English

Eligibility

• 1–2 years of relevant experience
• Graduate or equivalent
• Skills: Domestic, English, Hindi, Inbound
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Domestic
• Languages: Hindi, English

What the job involves

Here is what a typical day looks like:

• Log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status
• You will identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets

Pay and perks

The salary for this role is ₹22,000 – ₹25,000 per month.

Job details

• Job location: East Of Kailash, Delhi, Delhi
• Shift: 11:30 AM - 8:30 PM | Monday to Saturday
• Openings: 21
• Work mode: On-site
• Interview: 3:00 PM - 4:00 PM | Monday to Saturday
• Job type: Full time

Apply today and take the next step in your career with Elite Corporate Solutions Private Limited.