Customer Care Executive

Cyfuture India Private Limited is hiring a Customer Care Executive in Noida Phase 2, Delhi. Salary is up to ₹22,000/month. 30 candidates will be hired for this role.

Note from the employer

Handle Inbound Calls And Resolve Customer Queries. Languages : Hindi, English

Pay and perks

Salary: ₹15,000 – ₹22,000 per month, based on skills and experience.

Who can apply

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Skills: English, Hindi
• Basic English
• Freshers can apply
• Languages: Hindi, English
• You are calm under pressure and patient

What you will do

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant.
• You'll meet quality, call-handling and satisfaction targets.

Quick facts

• Location: Noida Phase 2, Delhi, Delhi
• Job type: Full time
• Work mode: On-site
• Vacancies: 30
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Cyfuture India Private Limited reviews applications regularly.