Chat Support Executive

Career Guideline Services India Private Limited is looking for a Chat Support Executive to join its team in Airoli, Mumbai. Salary is up to ₹26,000/month. There are 10 open positions.

Employer’s description

* Tech Sales- - Chat Process * Job Title - Tech Sales Associate - Chat * Qualification- Hsc / Graduate With Minimum 6Months Of Any Sales Experience * Mandatory Skills - Sales And Technical / Customer Service Candidates With Upselling Will Also Do.* Job Location Airoli * Shifts- 24*7 With 2 Week Offs* Salary Upto 26K - 4Lpa Ctc Call Neeta 7304756267. 1 - 2 Years Experience Compulsory. | Languages : English

What you will do

• Handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA

What we are looking for

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Good knowledge of English
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: English
• You are polite and customer-first

Compensation

Compensation: ₹18,000 – ₹26,000 per month.

Job details

• Work location: Airoli, Mumbai, Maharashtra
• Openings: 10
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work type: Work from office
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Career Guideline Services India Private Limited today.