Chat Support Executive

Start your next role as a Chat Support Executive with Sa Modern Solutions in Thane West, Mumbai. The pay goes up to ₹30,000/month. The team is filling 30 vacancies.

In the employer’s words

Chat Support. 1 - 2 Years Experience Compulsory. | Type : Outbound, Domestic, Inbound

Compensation

You will be paid ₹25,000 – ₹30,000 per month.

Day-to-day work

• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• You'll meet quality, call-handling and satisfaction targets.
• You will escalate complex cases to the right team within the SLA.

Who can apply

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with Domestic, Inbound, Outbound
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Domestic, Inbound
• A polite, patient attitude

Job at a glance

• Location: Thane West, Mumbai, Maharashtra
• Work type: On-site
• Vacancies: 30
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Sa Modern Solutions.