Chat Support Executive

Join First Source as a Chat Support Executive in Malad West, Mumbai. 5 candidates will be hired for this role. The pay goes up to ₹25,000/month. Great for first-time job seekers.

Note from the employer

Need Good Communication Graduate Fresher Can Apply Hsc With Minimum 6 Months Of Exp Is Mandatory Location Malad Non Voice 5 Days Working 2 Off. Type : International, Inbound | Languages : English

Salary and benefits

The salary for this role is ₹18,000 – ₹25,000 per month.

What the job involves

Here is what a typical day looks like:

• Identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system
• You'll follow call scripts and update customers on ticket status.
• You'll resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails

Eligibility

• Open to freshers
• Minimum qualification: 12th Pass
• Good knowledge of English, Inbound and International
• Basic English
• Freshers can apply
• Type: International, Inbound
• Languages: English
• You are patient and polite

Quick facts

• Work location: Malad West, Mumbai, Maharashtra
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Timings: Rotational shift any 9 hour's
• Job type: Full time
• Vacancies: 5
• Work type: On-site

Ready to start? Upload your resume and apply to First Source today.