Chat Support Executive

Career Guideline Services India Private Limited is hiring a Chat Support Executive in Airoli, Mumbai. You can earn up to ₹25,000/month. There are 20 open positions. Great for first-time job seekers.

Employer’s description

Hiring For Chat Process/ Location :Airoli/Salary Upto 24K/ Shifts :Us Rotational Shifts/ Work Off : 5 Days Working With 2 Off. Languages : English

What the job involves

Your main tasks will be to:

• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant

Salary and benefits

Compensation: ₹18,000 – ₹25,000 per month.

Who can apply

• Open to freshers
• Minimum qualification: 12th Pass
• Comfortable with English
• Good English
• Freshers can apply
• Languages: English
• Someone patient and calm under pressure

Quick facts

• Job location: Airoli, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 20
• Work type: On-site
• Shift: us rotational shift
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Career Guideline Services India Private Limited.