Chat Process Executive

A new Chat Process Executive role is open at Careergenix Consultancy Llp, Kharadi, Pune. 30 candidates will be hired for this role. Freshers can apply. Salary is up to ₹40,000/month.

Employer’s description

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. 8085262041 Damini Hr. Languages : English, Gujarati

Eligibility

• Open to freshers
• 12th Pass or equivalent
• Skills: English, Gujarati
• Basic English
• Freshers can apply
• Languages: English, Gujarati
• A polite, calm under pressure attitude

What the job involves

• Meet quality, call-handling and satisfaction targets
• You will identify upsell opportunities where relevant.
• You will escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy

Salary and benefits

The salary for this role is ₹25,000 – ₹40,000 per month.

Position details

• Location: Kharadi, Pune, Maharashtra
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 30
• Work type: Office-based

If this job suits you, apply now — shortlisted candidates will be contacted by Careergenix Consultancy Llp.