Chat Process Executive

Start your next role as a Chat Process Executive with Data Wave Bussines Solutions in Hadapsar, Pune. Salary is up to ₹20,000/month. The team is filling 10 vacancies. No experience? You can still apply.

In the employer’s words

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Marketing | Type : Sales | Languages : English

Day-to-day work

• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• You will meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy

Skills and qualifications

• Freshers are welcome to apply
• Graduate or equivalent
• Comfortable with English, Marketing, Sales
• Female Only
• Good English
• Freshers can apply
• Marketing
• Type: Sales
• Languages: English
• You are patient and calm under pressure

Salary and benefits

You will be paid ₹15,000 – ₹20,000 per month.

Job details

• Location: Hadapsar, Pune, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Timings: 10 AM - 7 PM | Monday to Saturday
• Openings: 10
• Job type: Full time

Ready to start? Upload your resume and apply to Data Wave Bussines Solutions today.