Chat Process Executive

A new Chat Process Executive role is open at Pregun Hr Services (Opc) Private Limited, Kharadi Bypass Road, Pune. The team is filling 10 vacancies. Salary is up to ₹35,000/month.

Employer’s description

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. 1 - 2 Years Experience Compulsory. | Type : Sales | Languages : English

Salary

Compensation: ₹25,000 – ₹35,000 per month.

Skills and qualifications

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Comfortable with English, Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Languages: English
• A patient, polite attitude

Roles and responsibilities

• You'll resolve queries and complaints with patience and accuracy.
• You will follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails

Quick facts

• Location: Kharadi Bypass Road, Pune, Maharashtra
• Working hours: international process rotational shift
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work mode: On-site
• Openings: 10

If this job suits you, apply now — shortlisted candidates will be contacted by Pregun Hr Services (Opc) Private Limited.