Customer Care Associate (Cca)

Chetana Rajiv Asekar (Subhadra Jobs Consultancy) is hiring a Customer Care Associate (Cca) in Hazratganj, Lucknow. 20 candidates will be hired for this role. Salary is up to ₹15,000/month. No experience? You can still apply.

In the employer’s words

We Do Have An Opening In Hazratganj For Both Experienced And Freshers. Need Only Graduate Candidates With Good Communication In English And Hindi. Should Be Comfortable With Rotational Shifts And Need Immediate Joiners. Languages : English

Roles and responsibilities

In this role, you will:

• You'll handle inbound and outbound customer calls, chats or emails.
• You'll escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status

Skills and qualifications

• Freshers are welcome to apply
• Graduate or equivalent
• Good knowledge of English
• Good English
• Freshers can apply
• Languages: English
• You are patient and polite

Pay and perks

Compensation: ₹13,000 – ₹15,000 per month.

Position details

• Location: Hazratganj, Lucknow, Uttar Pradesh
• Work type: Work from office
• Employment type: Full time
• Vacancies: 20
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Chetana Rajiv Asekar (Subhadra Jobs Consultancy). It takes less than a minute.