Customer Care Associate (Cca)

Join Coral Bling Services Private Limited as a Customer Care Associate (Cca) in Thane West, Mumbai. Salary is up to ₹22,800/month. 15 candidates will be hired for this role. No experience? You can still apply.

Employer’s description

Basic English Communication Required. Free Pick-Up & Drop Facility From Thane Station. 1 Rotational Week Off. Candidates With Any Bpo Experience Will Be Considered. Type : Domestic, Outbound | Languages : Hindi, English

What the job involves

As a Customer Care Associate (Cca), your work will include:

• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA

Pay and perks

Salary: ₹18,000 – ₹22,800 per month, based on skills and experience.

Requirements

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Skills: Domestic, English, Hindi, Outbound
• Basic English
• Good English
• Freshers can apply
• Type: Domestic, Outbound
• Languages: Hindi, English

Job details

• Work location: Thane West, Mumbai, Maharashtra
• Timings: 9:30 AM - 6:30 PM |
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Vacancies: 15

Ready to start? Upload your resume and apply to Coral Bling Services Private Limited today.