Customer Care Associate (Cca)

DBS mintek Pvt Ltd has an opening for a Customer Care Associate (Cca) based in Turbhe, Mumbai. The pay goes up to ₹13,000/month. There are 20 open positions.

In the employer’s words

To Solve Customer Queries Through Software. Languages : Marathi, Hindi, English

Day-to-day work

As a Customer Care Associate (Cca), your work will include:

• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• You'll identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy

What you get

You will be paid ₹12,000 – ₹13,000 per month.

Eligibility

• No prior experience needed — freshers can apply
• Tenth Pass or equivalent
• Comfortable with English, Hindi, Marathi
• Basic English
• Freshers can apply
• Languages: Marathi, Hindi, English

Position details

• Job location: Turbhe, Mumbai, Maharashtra
• Work mode: Work from office
• Employment type: Full time
• Vacancies: 20
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with DBS mintek Pvt Ltd.