Customer Care Associate (Cca)

DBS mintek Pvt Ltd is hiring a Customer Care Associate (Cca) in Turbhe, Mumbai. The team is filling 20 vacancies. Salary is up to ₹13,000/month.

Employer’s description

To Solve Customer Queries Through Software. Languages : Marathi, Hindi, English

Eligibility

• Open to freshers
• Tenth Pass or equivalent
• Comfortable with English, Hindi, Marathi
• Basic English
• Freshers can apply
• Languages: Marathi, Hindi, English
• Someone calm under pressure and patient

Compensation

Salary: ₹11,000 – ₹13,000 per month, based on skills and experience.

Your responsibilities

In this role, you will:

• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• You will follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails

Job details

• Work location: Turbhe, Mumbai, Maharashtra
• Work mode: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 20

Interested? Apply now on BetterJobs with your resume — DBS mintek Pvt Ltd reviews applications regularly.