Chat Support Executive

A new Chat Support Executive role is open at Dynasty Hr Solutions, Dona Paula. Salary is up to ₹32,000/month. 5 candidates will be hired for this role.

Employer’s description

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Type : International

Salary and benefits

Compensation: ₹17,000 – ₹32,000 per month.

Who can apply

• No prior experience needed — freshers can apply
• Graduate or equivalent
• Comfortable with International
• Good English
• Freshers can apply
• Type: International
• A patient, customer-first attitude

Day-to-day work

• You'll log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy

Quick facts

• Location: Dona Paula
• Openings: 5
• Work type: Work from office
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

Click Apply to send your profile to Dynasty Hr Solutions. It takes less than a minute.